Let’s get you pointed in the right direction.

Questions about Pack Pal or an existing project? We’re happy to hear from you.

Tell us which project or product your message is about and what you need, in a few plain words. Please do not send passwords or payment details by email.

Send an email

When you will hear back

We will reply to you by email.

I need help with Pack Pal.

Pack Pal is our backpacking meal planner for iPhone. It is still in development and is not in the App Store yet. For now, send any Pack Pal questions to hello@talon5labs.com. When Pack Pal launches, its own help pages will live with the app at packpal.app.

How do I delete my Pack Pal account?

Email hello@talon5labs.com with the subject line "Delete my account." Deleting your account will remove your Pack Pal data, including your RevenueCat subscription record. Apple keeps its own records of App Store purchases. To cancel a subscription, use your Apple ID subscription settings on your iPhone.

I have a new project in mind.

We’d love to hear about it. Email hello@talon5labs.com with a few lines about what you’re working on.

I’m an existing client.

Email hello@talon5labs.com and mention your project name so we can find it quickly.

I have a privacy or data question.

To ask about, correct or delete your information, email hello@talon5labs.com with the subject line "Privacy request." We may need to confirm the request comes from you. We will reply within 30 days. Some records, such as business and tax records, may need to be kept for a time after deletion. Our Privacy Policy and Terms of Use are linked below.

Talon 5 Labs LLC, Longmont, Colorado.